|The arrival of information and technology in the field of both private and public business sector has brought much needed relief for consumers as they can do business transaction as per their convenience. The use of technological devices has become an integral part of the business strategy to enhance the growth of the company; in the recent past many small and medium scale industries are extensively using touch screen interactive kiosk services.
These electronic information kiosk have used in various sectors like education, e governance, tourism, retail, hospitality, telecommunication, hospital, corporate, bill payment, banking and many other sectors. These interactive kiosks are integrated with state of the art technological software applications; it is designed with user friendly approach to help the consumer to perform business transaction anytime.
Though it has extensively used in developed countries but it is still lagging in developing and under developed countries. There are number of benefits for the service providers can avail such as, unlimited storage of data information, swift transactions, elimination of unnecessary human resources, cost effective, increase in business sales transactions and profit, flexible and less time consuming, printing facilities and many others.
In the past consumers have to depend on regular offices to pay their bills and services, but now it has undergone a tremendous change as it facilitates the consumers to utilise these services anytime as per their convenience. These touch screen machines can accept cash, coin, debit and credit card, cheques and demand drafts, it also enabled with finding fake currency notes which helps the service provider to save the investment of the business. There are many benefits of Cheque Deposit Kiosk for Customers, through this interactive devices customers can do their monthly payments.
Many emerging business sectors are using these touch screen kiosk services to enhance the business prospects, it will be placed in strategic locations shopping malls, high density of human population and many others. It is bound to increase the sales of the products and it will be an ideal situation for marketing and advertisement. It is considered as one of the best tool to minimise the administrative work of the organisation as most the other departments integrated on a common forum.
Users can track all the previous transaction information, balance, status of their pending bills and many things on the go, after each business transactions it will automatically closes the information of the customer. The completion of the transactions will be alerted to the customers by sending text messages to their contact numbers or sending an email, customers also receives acknowledgement receipt at the kiosk center after the completion of the transaction.
These services have revolutionised the whole process of the business set up, it is configured with information Kiosk software to help the customers. Customers need not to undergo any training session as these services have been configured with user friendly approach.
The installation of these modern technological devices are bound to help the customers and service providers as it minimises the administrative work to a great extent, service providers can save the expenditure on human resources as most of these services used by customers itself.
Most of the administrative offices were stacked with heaps of books to maintain records of the transaction, but now all the transaction information is saved in software applications, with this features huge quantity of papers, books and the amount spent on these items can be saved to a great extent.